Thursday, November 22, 2007

Have the Talk - dealing with those difficult conversations

PickTheBrain.com has a great blog entry about survival tips for difficult conversations. This stuff is very appropriate during the holidays, when family has more together time, or you are seeing family members who you don't often see.

The entry reminds us to be direct, and also to remember that someone's testiness is likely due to a larger, underlying issue. (To read the rest of the 5 tips, click here)

The author of this post is Sheila Heen, co-author of the book "Difficult Conversations." Sheila also has a web site entitled "Have the Talk, America."

Having those difficult conversations is a hard thing for many of us. Particularly as women business owners, I believe, many virtual assistants struggle with having the difficult talk with an unreasonable client, or saying "no" to a task that you don't want to do or is outside of your skill set.

Spend a bit of time reading PickTheBrain.com's blog entry, as well as surfing the Have the Talk web site. You'll find some tips there for having that difficult talk, and clearing the air for yourself and possibly your business. Take the "Are You Easy To Talk To?" quiz from the Have the Talk web site below.



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